General
What is Multi Market Trader and how does it work? +
Multi Market Trader is a professional multi-asset trading education (forex, crypto, stocks, commodities) platform designed to help traders succeed. We provide the tools, insights, and support you need to make better trading decisions and achieve consistent results.
Who is Multi Market Trader for? +
Our platform is designed for traders of all experience levels—from complete beginners to seasoned professionals. Whether you're just starting out or looking to take your trading to the next level, we have something for you.
Is Multi Market Trader available worldwide? +
Yes! Our platform is available to traders in most countries worldwide. Some features may vary depending on your location due to local regulations.
How do I get started? +
Getting started is easy. Simply sign up for an account, choose your plan, and you'll have immediate access to our platform. We also offer a 7-day free trial so you can try before you commit.
Account & Billing
What payment methods do you accept? +
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans.
Can I cancel my subscription? +
Yes, you can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees.
Do you offer refunds? +
We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied for any reason, contact us for a full refund.
Is there a discount for annual billing? +
Yes! You can save 20% by choosing annual billing instead of monthly. This is a great option if you're committed to long-term trading success.
Trading & Signals
How accurate are your signals? +
Our signals have an average win rate of 87% based on historical performance. However, past performance does not guarantee future results. We always recommend proper risk management.
What markets do you cover? +
We cover all major forex pairs, including EUR/USD, GBP/USD, USD/JPY, AUD/USD, and USD/CHF. We also cover major indices and commodities.
How are signals delivered? +
Signals are delivered in real-time via our mobile app, Telegram, and email. Professional and VIP members also receive SMS alerts.
Do you provide stop-loss and take-profit levels? +
Yes, every signal includes recommended entry, stop-loss, and take-profit levels based on our technical analysis.
Technical Support
How do I contact support? +
You can reach our support team via email at support@multimarkettrader.com, live chat on our website, or through our Telegram community.
What are your support hours? +
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST. We also offer 24/7 support for critical issues affecting Professional and VIP members.
Do you offer setup assistance? +
Yes, we provide setup assistance for all new members. Our team can help you get started and answer any questions you have about using our platform.